RoundRockPublications.com :
Policies


Pricing
The base price of manuals are listed on each web page. Volume discounts are available for multiple manuals purchased in an order:

1-2 manuals = 0% discount
3-9 manuals = 10% discount
10-24manuals = 25% discount
25-49manuals = 40% discount
50-74manuals = 45% discount
75-99manuals = 50% discount
100+ manuals = 55% discount

Volume discounts accumulate between orders...

When you have reached certain discounts, there is a minimum number of manuals to order to use that discount again. They are:

  • to use 25-40%, the minimum reorder is 5 manuals
  • to use 45-50%, the minimum reorder is 10 manuals
  • to use 55%, the minimum reorder is 20 manuals
Currently, there is not a way to adjust the price of secondary orders through the web site. To get an adjusted price, contact us to get instructions to place re-orders. When you contact us, please tell us how many additional manuals you'd like to purchase.

Shipping & Handling
Shipping and handling is included in the pricing of the manuals for the contiguous 48 states. For Hawaii and Alaska, or international shipping, contact us for rates.

Sales Tax
The web site collects sales tax for all Texas residents and businesses. The rate is 8.25%.

Returns
No returns will be accepted without a "Return ID. Number" issued by Round Rock Publications. The return items will be inspected. Any items that are damaged or dirty will not be accepted or credited. Purchaser pays shipping and handling on all items returned.

Warranty
Round Rock Publications warrants all manuals to be complete. Any manuals found to be incomplete can be returned for inspection. See above return policy. Any manuals found to be incomplete by Round Rock Publications will be replaced or a refund will be issued for the price paid.

Ordering Inforation
There are two ways to Order:

  1. Order now through this web site with your credit card. Accepted cards are Visa, MasterCard, Discover or American Express
  2. Order By Mail —
    1. Use the shopping cart and click through to the order confirmation page
    2. click the "mail your order" button
    3. Choose your payment method (check or money order) and click on the "Print/Fax" button
    4. Mail the printed form along with payment to:
      Round Rock Publications
      1901 Montclair Drive
      Round Rock, Texas 78664
    5. Retain a copy for your reference.
    6. Note: there will be a 14 day day on all orders paid by check.
* credit card payments can only be accepted through the web site.

All prices and policies are subject to change without notice.

© 2012